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The Henry J. Kaiser Family Foundation

Consumer Protection Issues in Medicare + Choice – Report

Consumer Protection Issues in Medicare + ChoiceThis Report is available in PDF format.Return to topConsumer Protection Issues in Medicare + Choice

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The Henry J. Kaiser Family Foundation

National Survey on Consumers’ Experiences With Patient Safety and Quality Information

National Survey on Consumers’ Experiences With Patient Safety and Quality Information This survey assesses Americans’ perceptions about the quality of health care, their awareness and reported usage of information in making their health care choices, and their experiences with their health care providers five years after the Institute of Medicine’s…

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The Henry J. Kaiser Family Foundation

National Survey on Consumers’ Experiences With Patient Safety and Quality Information — Summary and Chartpack

National Survey on Consumers’ Experiences With Patient Safety and Quality Information — Summary and ChartpackThis chartpack summarizes key findings from a national survey assesses Americans’ perceptions about the quality of health care, their awareness and reported usage of information in making their health care choices, and their experiences with their…

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The Henry J. Kaiser Family Foundation

Comparison of State Managed Care Liability Laws

Since Texas enacted the first law explicitly authorizing suits by enrollees in health plans offered by managed care organizations (MCOs) and other insurers, several other states have adopted similar legislation. This report, prepared by Patricia Butler, J.D., Dr.Ph., for the Kaiser Family Foundation, briefly describes the key features of these…

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The Henry J. Kaiser Family Foundation

A Guide to Developing Assistance Programs for Health Care Consumers

The Health Rights Hotline, based in Sacramento, California, wasestablished in 1997 as a model to demonstrate and assess how anindependent assistance program can help consumers successfully accesscare, navigate the health care system, and improve the system for allhealth care consumers. Based on the experiences of the Health Rights Hotline, this…

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The Henry J. Kaiser Family Foundation

Implementation of Affordable Care Act Provisions to Improve Nursing Home Transparency, Care Quality, and Abuse Prevention

The Affordable Care Act (ACA) is the first comprehensive legislation since the Nursing Home Reform Act, part of the Omnibus Budget Reconciliation Act of 1987 (OBRA ’87), to expand quality of care-related requirements for nursing homes that participate in Medicare and Medicaid and improve federal and state oversight and enforcement.…

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The Henry J. Kaiser Family Foundation

Managed Care Plan Liability: An Analysis of Texas and Missouri Legislation – Report

Managed Care Plan Liability: An Analysis Of Texas And Missouri Legislation Patricia A. Butler, JD, DrPH November 1997 Background As increasing numbers of Americans receive health care coverage through managed care plans, public attention has been focused on some of the problems consumers have with such plans. Although most consumers…

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The Henry J. Kaiser Family Foundation

Kaiser Family Foundation/Harvard University National Survey of Americans’ Views on Consumer Protection in Managed Care

A survey of 1,204 adults on Americans’ views on consumer protections and government regulation of managed care and the President’s “Consumer Bill of Rights.” The survey was conducted for the Foundation and Harvard University by Princeton Survey Research Associates. Additional questions were asked as part of a national omnibus telephone…

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The Henry J. Kaiser Family Foundation

External Review of Health Plan Decisions in the States and Medicare – Report

External Review of Health Plan Decisions:An Overview of Key Program Features in the States and MedicareExternal Review of Health Plan Decisions:An Overview of Key Program Features in the States and MedicarePrepared for the Kaiser Family Foundation by:Karen Pollitz, M.P.P., Geraldine Dallek, M.P.H., and Nicole Tapay, J.D.Institute for Health Care Research…

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The Henry J. Kaiser Family Foundation

Impact of Potential Changes to ERISA: Litigation and Appeals Experience of CalPERS, Other Large Public Employers and a Large California Health Plan

The Employee Retirement Income Security Act (ERISA) currently preempts state law related to the wrongful denial or delay of health benefits to the extent that such laws relate to a health benefit plan sponsored by a private employer. This report examines the frequency, nature and costs associated with the appeals…

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The Henry J. Kaiser Family Foundation Headquarters: 2400 Sand Hill Road, Menlo Park, CA 94025 | Phone 650-854-9400
Washington Offices and Barbara Jordan Conference Center: 1330 G Street, NW, Washington, DC 20005 | Phone 202-347-5270

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Filling the need for trusted information on national health issues, the Kaiser Family Foundation is a nonprofit organization based in Menlo Park, California.