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The Henry J. Kaiser Family Foundation

National Survey Finds 10.6 Million People Helped By Navigators and Assisters During the Affordable Care Act’s First Open Enrollment Period

An estimated 10.6 million people nationally received personal help from navigators and assisters during the Affordable Care Act’s first open enrollment period, finds a new Kaiser Family Foundation survey of navigators and assister programs nationally. The survey estimates that the 4,400 assister programs operating nationally had an estimated 28,000 full-time staff and volunteers, suggesting each assister would have helped more than 370 people on average during the six-month open enrollment period that ran from October 1 through March 31.

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The Henry J. Kaiser Family Foundation

Paying a Visit to the Doctor: Current Financial Protections for Medicare Patients When Receiving Physician Services

This issue brief explains provisions in current law that shield beneficiaries from unexpected and confusing charges when they see physicians and practitioners—namely, the participating provider program, limitation on balance billing, and conditions on private contracting for doctors who opt out of Medicare or join “concierge” practices. It also analyzes the implications of modifying these provisions for beneficiaries, providers, and the Medicare program.

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The Henry J. Kaiser Family Foundation

Paying a Visit to the Doctor: Current Financial Protections for Medicare Patients When Receiving Physician Services

As the Congress continues to work on reforming Medicare payments for physician services, a new Kaiser Family Foundation brief examines key provisions in current law that help provide safeguards and financial protections for beneficiaries when they visit their doctor, and explains how potential changes could affect beneficiaries, providers, and the…

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The Henry J. Kaiser Family Foundation

JAMA Forum: A To-Do List for the New CEO of the Federal Health Insurance Marketplace

Larry Levitt’s July 2014 post at the JAMA Forum assesses early indications of how well the Affordable Care Act is working.

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Survey of Health Insurance Marketplace Assister Programs

This survey by the Kaiser Family Foundation of Navigators and other Marketplace consumer assistance programs under the Affordable Care Act (Obamacare) offers a nationwide analysis of the number and distribution of assisters and people they helped. The report examines the experience of programs in conducting outreach and enrollment assistance during the first open enrollment period. It also reviews the nature of help consumers needed applying for Medicaid or premium tax credits and understanding health insurance choices, and discusses key factors that impacted the effectiveness of Marketplace Assister Programs.

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The Henry J. Kaiser Family Foundation

Connecting Consumers to Coverage: Lessons Learned from Assisters for Successful Outreach and Enrollment

This brief highlights the experiences of Navigators and other Marketplace consumer assistance programs under the Affordable Care Act (Obamacare) in conducting outreach and providing enrollment assistance during the ACA’s first open enrollment period. It provides insight into the outreach and enrollment strategies the assisters developed and identifies the keys to successfully overcoming the challenges of the first year. These insights are based on findings from focus groups with assisters in four cities: Miami, Florida; Houston, Texas; Raleigh, North Carolina; and Cleveland, Ohio.

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The Henry J. Kaiser Family Foundation

Kaiser Family Foundation/Harvard University National Survey of Americans’ Views on Consumer Protection in Managed Care – Toplines/Survey

Kaiser/Harvard National Survey of Americans’ Views On Consumer Protection In Managed Care National Topline January 21, 1998 Methodology The Kaiser/Harvard National Survey of Americans’ Views on Consumer Protections in Managed Care is a product of the Kaiser-Harvard Program on the Public and Health/Social Policy. It was designed and analyzed by…

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The Henry J. Kaiser Family Foundation

Medicare: Opciones para la reforma

Report:

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The Henry J. Kaiser Family Foundation

Recent Attitudes Towards Patients Rights and Managed Care

Newly released survey findings show continued public support for patient protections, including the right to sue health plans, but that support erodes if people believe that the cost of health insurance may increase or that companies might stop offering health coverage to their workers. The survey found that the percentage…

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The Henry J. Kaiser Family Foundation

Comparisons of the Liability Provisions of the House and Senate Patients’ Rights Bills

A hotly debated issue in Congress has been the issue of when health maintenance organizations, health insurers, and those who administer health benefit plans should be financially liable to their plan participants for a denial of a claim or for damages for any injuries that result from such denials (known…

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