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From the Patient’s Perspective: Quality of Abortion Care


To learn how women view abortion care, the Kaiser Family Foundation commissioned a study of more than 2,200 patients. The Picker Institute, a health care assessment and improvement research organization, interviewed a diverse group of women drawn from 12 abortion providers in a dozen states around the country. The study, the first of its kind on such a large scale, found that patients generally gave abortion providers high marks for quality of care. Women also indicated which areas were most important to them – and how abortion providers could improve upon their services.

Executive Summary