Filling the need for trusted information on national health issues…

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Information Technology Internship

Location: Menlo Park, CA
Hours: Full time or Part time
Status: Paid
Term: One year
Reports to: Technology Officer

The Kaiser Family Foundation, a non-profit organization, is a leader in health policy analysis, health journalism and communication, dedicated to filling the need for trusted information on national health issues, is seeking an intern for its Technology Working Group (TWG).

TWG provides Help Desk and technical support to the Foundation’s various departments. The TWG Intern will be involved in troubleshooting computer issues, installing and uninstalling hardware and software, and updating all documentation.

This internship provides an opportunity to work on a wide variety of technologies including laptops, desktops, printers, mobile devices, and audio/video equipment. The TWG intern will gain practical work experience troubleshooting and resolving computer issues, expand their knowledge of a range of software programs, and deepen their understand of how a network environment works.

Minimum Desired Experience and Skills:

  • High interest and familiarity with computers and technology;
  • Setup, diagnose, and repair computer and related issues;
  • Proficient with Microsoft and Adobe products (e.g., Outlook, Word, Acrobat Pro);
  • Troubleshoot basic networking issues (e.g., TCP/IP, DNS);
  • Ability to lift 30 lbs; and
  • Excellent communication and organizational skills.

Additional Experience and Skills Preferred But Not Required:

  • Experience with mobile devices (e.g., Apple, Android, Blackberry and Windows Phones);
  • Experience with Cisco Networking and Cisco Unity telephony; and
  • Experience with Windows Server 2008R2-2012 Hyper-V, Exchange 2010, and Active Directory.

To apply for this position please submit a cover letter and resume as separate attachments to internships@kff.org. Please label your documents “LAST Name_First Name Cover Letter” and “LAST Name_First Name Resume”. Please write “TWG Internship, MP” in the email heading. No phone inquiries please.

HR-TWG Internship, MP
Kaiser Family Foundation
2400 Sand Hill Road
Menlo Park, CA 94025
Fax: (650) 854-8037
E-mail: internships@kff.org

Equal Opportunity Employer